Search results for "User Experience"
showing 10 items of 117 documents
The eXtensible Dynamic Presentation Manager for content adaptation
2008
Human Computer Interaction studies deals with systems and tools that are able to improve user experience during interaction with computer. For this purpose, modern web application are expected to supply multimodal and multi-channel access, adaptivity and transcoding features. We will present in this work the eXtensible Dynamic Presentation Manager (XDPM) which is a set of innovative tools that support the eXtensible Presentation Language (XPL) in the adaptation of contents to different working contexts. The adaptation is performed according to the delivery context information which have been formalized by means of a profiler system. A profile holds information about the specific access devi…
A Multichannel Information System to Build and Deliver Rich User-Experiences in Exhibits and Museums
2011
In this article a multichannel information system to build and deliver rich user experiences in exhibits and museums is presented. The system was designed to use information about a particular exhibit or museum while delivering a wide user experience based on different distribution channels. The overall information is used to build different solutions that can be delivered simultaneously on different media from touch-screen installations to portable devices like smart phones. Moreover, all the devices signed in the environment are able to communicate to each others to increase the level of the usability of the system. A case study and analysis of experimental results are also provided.
User Psychology in Interaction Design: The Role of Design Ontologies
2008
In the various forms of interaction design, it is essential to analyze, understand, and predict human behavior. This is equally true with devices such as information systems that are meant to interact with people. The importance of these problems has inspired scientists to develop numerous approaches to investigate and explicate human actions. However, they have mainly been characterized by intuitive and folk psychological approaches to the human mentality in interaction. To improve the scientific foundations of design, we present here a psychology-based approach to collecting user knowledge, as well as a related design practice. The former can be called user psychology and the latter the a…
Human Technology : Toward the Second Decade
2015
The inaugural issue of Human Technology: An Interdisciplinary Journal on Humans in ICT Environments was published in 2005. The 10 volumes of two to three issues comprise well over 2000 pages. Upon starting as editor in chief in January 2015, I browsed through the archives and noticed that just over 100 articles had been published in the journal. Examining these titles, it is evident that they address a wide variety of topics. Nevertheless, four broad themes emerge: The user of technology, with such foci as user experience, user characteristics, usability, user interface, and, on a more theoretical level, cognition; The learner in a technological environment, covering aspects such as inf…
From Technology to the Human User
2008
When thinking of users, it is possible to look at them from a variety of perspectives. One essential way of considering users within the human–technology environment involves technical concepts. In this manner, we define what users should be able to do with a particular technical system. As such, there are tasks to accomplish and goals to reach by means of some technology, and therefore specific operations must be carried out in order to reach those goals or fulfill those tasks. For example, if someone wishes to buy boots from an eShop, it is necessary to get onto the Internet, find the eShop, find the boots, load them into a virtual shopping cart, and follow the process to check out. Savvy…
Help! Is my Chatbot Falling into the Uncanny Valley? : An Empirical Study of User Experience in Human-Chatbot Interaction
2019
Original article available at http://dx.doi.org/10.17011/ht/urn.201902201607 Advances in artificial intelligence strengthen chatbots’ ability to resemble human conversational agents. For some application areas, it may be tempting not to be transparent regarding a conversational agent’s nature as chatbot or human. However, the uncanny valley theory suggests that such lack in transparency may cause uneasy feelings in the user. In this study, we combined quantitative and qualitative methods to investigate this issue. First, we used a 2 x 2 experimental research design (n = 28) to investigate effects of lack in transparency on the perceived pleasantness of the conversation in addition to percei…
Toward hyper-realistic and interactive social VR experiences in live TV scenarios
2022
© 2022 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes,creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. Social Virtual Reality (VR) allows multiple distributed users getting together in shared virtual environments to socially interact and/or collaborate. This article explores the applicability and potential of Social VR in the broadcast sector, focusing on a live TV show use case. For such a purpose, a novel and ligh…
Sosiaalialan asiakastietojärjestelmissä paljon parannettavaa: käyttäjäkokemukset 2019
2020
Sosiaali- ja terveydenhuollon digitalisaatiolle on asetettu paljon odotuksia niin palveluiden laadun, saavutettavuuden kuin tehokkuuden osalta. Asiakas- ja potilastietojärjestelmiltä odotetaan paljon tavoitteiden saavuttamiseksi. Asiakastietojärjestelmät ovat laajasti käytössä sosiaalialalla, mutta niiden käyttöä työvälineenä ja niiden avulla saavutettuja hyötyjä on tutkittu ammattilaisten näkökulmasta vain vähän. Keväällä 2019 kartoitettiin ensimmäistä kertaa valtakunnallisesti sosiaalialan ammattilaisten käyttäjäkokemuksia asiakastietojärjestelmistä. Tässä artikkelissa kuvataan kyselytutkimuksen toteutus ja tulokset eniten käytettyjen tuotemerkkien osalta. Tutkimus toimii pilottina vuonna…
Defining user experience goals to guide the design of industrial systems
2015
The key prerequisite for experience-driven design is to define what experience to design for. User experience (UX) goals concretise the intended experience. Based on our own case studies from industrial environments and a literature study, we propose five different approaches to acquiring insight and inspiration for UX goal setting: Brand, Theory, Empathy, Technology, and Vision. Each approach brings in a different viewpoint, thus supporting the multidisciplinary character of UX. The Brand approach ensures that the UX goals are in line with the company's brand promise. The Theory approach utilises the available scientific knowledge of human behaviour. The Empathy approach focuses on knowing…
Mobile Mental Wellness Training for Stress Management: Feasibility and Design Implications Based on a One-Month Field Study
2013
Background: Prevention and management of work-related stress and related mental problems is a great challenge. Mobile applications are a promising way to integrate prevention strategies into the everyday lives of citizens. Objective: The objectives of this study was to study the usage, acceptance, and usefulness of a mobile mental wellness training application among working-age individuals, and to derive preliminary design implications for mobile apps for stress management. Methods: Oiva, a mobile app based on acceptance and commitment therapy (ACT), was designed to support active learning of skills related to mental wellness through brief ACT-based exercises in the daily life. A one-month …