Search results for "enterprise resource planning"
showing 10 items of 40 documents
Do top- and mid-level managers view Enterprise Resource Planning (ERP) systems success measures differently?
2006
We investigated ERP systems success measurement from the perspectives of top- and mid-level managers. Using surveys in two small Northern European countries, we aimed to determine whether differences exist between the two groups. Our results showed that there are no significant statistical differences between the two groups. The implications of the findings for both practice and research are outlined.
Identifying reasons for ERP system customization in SMEs: a multiple case study
2012
PurposeThe purpose of this paper is to investigate possible reasons for enterprise resource planning (ERP) system customization in small and medium‐sized enterprises (SMEs), with a particular focus on distinguishing influential factors of the SME context.Design/methodology/approachAn exploratory qualitative research approach was employed, to identify new insights within the SME context. A multiple case study of four SMEs was conducted. Data were collected through 34 qualitative interviews with multiple informants across the four cases.FindingsThe paper reports findings from four SMEs where ERP customization has been applied to match organizational needs. First, the level and type of ERP sys…
ERP in small service companies
2013
The purpose of this thesis was to provide knowledge on the organizational and performance consequences of management control systems. The examination into prior literature yielded information on the benefits and challenges related to ERP systems, the position of ERP systems in the overall control environment of the company, and how ERP influences the ensemble of management control systems. By leaning to the prior work of Chapman and Kihn (2009), a survey research was conducted aiming to discover if information system integration (ISI) embedded in ERP supported the enabling approach to management control, and whether this in turn would result into higher performance and perceived system succ…
Data analytics in banks' audit: The case of loan loss provisions in Uruguay
2016
Abstract The purpose of this study is two-fold: firstly, to analyze the benefits of implementing an enterprise resource planning (ERP) system and using eXtensible Business Reporting Language (XBRL) format to report in the banking industry considering the industry's specific risks and complexities. Secondly, to show that both, ERP and XBRL are necessary to successfully use Computer Assisted Audit Techniques (CAATs) while performing audit procedures to verify the compliance of certain crucial regulatory requirements. The study shows the possible consequences of not using CAATs to audit the compliance of loan loss provisions' regulatory requirements in Uruguay.
Multi‐criteria decision‐making approach for modular enterprise resource planning sorting problems
2021
[EN] Implementing Enterprise Resource Planning (ERP) systems is currently recognized as a best practice with wide associated possibilities of business improvement for companies. Integrating these kinds of systems with business processes in the most efficient way requires to endeavour as much as possible simplifications for final users, which can be pursued by optimizing crucial software characteristics. The present article proposes a novel Multi-Criteria Decision-Making (MCDM) approach to deal with such an issue. Specifically, the ELECTRE (ELimination Et Choix Traduisant la REalite) TRI technique is suggested to assign ERP modules into predefined and ordered categories according to maintain…
Path‐dependencies, constrained transformations and dynamic agency
2013
PurposeThe purpose of this paper is to discuss the compatibility of actor network theory (ANT) and new institutional sociology (NIS) in analysing a case study of accounting change.Design/methodology/approachThis is an interpretive case study.FindingsThe Finnish case city experienced several path‐dependent changes concerning performance measurement (PM), financial reporting and the adoption of enterprise resource planning system (ERP). New tools such as the ERP have a potential to transform the actors and to change the agency of the actors. Furthermore, the concepts drawing on both ANT and NIS can together enrich analyses of accounting changes.Research limitations/implicationsThe case analys…
The role of standard software packages in mediating management accounting knowledge
2006
PurposeThis paper aims to analyse how cost accounting knowledge is mediated in a large multinational organisation employing a company‐wide enterprise resource planning system and off‐the‐shelf activity based costing software to create a uniform profitability management system within the organisation.Design/methodology/approachThe case analysis is informed by the theoretical notions of dis‐and re‐embedding of expert knowledge, expert systems and standards.FindingsThe results indicate that standardised cost accounting software packages may be useful not only because of their superior data processing properties and technical efficiency, but also because of their usability in overcoming resista…
The importance of management innovation and consultant services on ERP implementation success
2011
Enterprise resource planning (ERP) implementation has been an important activity for improving efficiency. However, an ERP system is a critical investment that can significantly affect future performance of a company. Many ERP projects report an unusually high failure rate. This study empirically investigates the involvement of management consultants in ERP implementation success. The results from our field survey of 134 ERP end-users in Spanish ceramic tile companies show that ERP implementation success significantly depends on the quality of consultant services. The results also indicate the importance of internal management throughout the learning process. Overall, these findings contrib…
Creating Business Value from Cloud-Based ERP Systems in Small and Medium-Sized Enterprises
2019
Part 11: Modelling and Managing the Digital Enterprise; International audience; This qualitative study focuses on how small- and medium-sized enterprises (SMEs) can realize benefits and create information technology (IT) value by investing in cloud enterprise resource planning (ERP) systems. We interviewed 19 respondents from cloud providers and cloud clients and found that their SMEs experienced both benefits and challenges when implementing cloud ERP systems. The digital value was obtained through work process automatization, fast updates of system functionalities, enhanced security of data storage, and increased access to critical business data from multiple digital units. Challenges in …
ERP Implementation in an SME: A Failure Case
2013
This study examines a failed enterprise resource planning (ERP) implementation in a small-and-medium-sized enterprise (SME). The improper handling of critical success factors (CSFs), particularly those relating to support from top management, project management, and the use of consultants, led to severe problems. This placed stress on the organization, caused employees to leave the company, workarounds, and led to serious errors in the systems and a significant cost overrun. This case study contributes to the literature on ERP implementation in SMEs. In particular, it contributes to our understanding of the socio-technical dynamics of ERP implementation projects. Failed ERP cases are little…