Search results for "performance management"

Designing a Dynamic Performance Management System to support Local Health Authorities’ Managers in facing patients mobility

2013

A Comparative Analysis of Performance Management Systems

2012

Performance management is maturing as an effective organizational approach in public organizations around the world, but the existing models have limitations that must be addressed. The international comparative case study analysis in this article presents policy recommendations and organizational strategies on how regional governments can create more robust performance management systems for higher levels of accountability and transparency in a time of global economic crisis. These include the consideration of organizational structure regarding alignment, control, and culture, the positive impact of performance management legislation, the role of executive leadership, and the need for an i…

Exploring the Shift from Output Measures to Outcome Measures of Service Delivery: Insights from Municipal Research

2021

Prior research shows that reporting on outcome measures increases the probability that local officials will use perform- ance data to inform their decisions. What has been over- looked in the literature is the question of why some local governments continue to focus more on outputs than on out- comes of service delivery, thereby limiting their ability to use performance data for decision-making. The purpose of this art- icle is to identify organizational, individual, and support factors that could increase the probability that local officials in the Apulia Region of Italy when measuring performance, will move beyond the basic measures of output to the more advanced measures of outcome. Base…

Fostering Collaborative Governance in Chronic Disease Management Programs: A Dynamic Performance Management Approach

2020

Chronic diseases are the leading cause of disability and mortality in the world and represent a global health emergency due to the increase in frequency and complexity that has been occurring in recent years. The outcomes related to chronic care needs depend on the joint effort of a multi-provider, multi-disciplinary, and multi-professional service network, which operates along a clinical pathway. However, all the different players involved in the provision of services may have different interests and goals derived from their organizational structure and their role in the overall health system. This context of fragmented governance makes performance management of care services problematic. …

MANAGEMENT STYLE AS A TRIGGERING FACTOR FOR ORGANIZATION EFFECTIVENESS AND EFFICIENCY

2016

By adopting a proper management style, the primary mission of a manager is to facilitate individual and collective performance, to create the conditions required to obtain a good yield. This is because the performance of individual and collective yield lead, ultimately, to profi t and at the opening of new opportunities for development, both at the individual level and at the level of the organization.

The Crises Management faced with new Challenges

2008

We witness an economic crisis without precedent that affects every area of our existence, rich and poor, at a global scale. The noise of financial crisis makes us no longer perceive other crises, which no one seems ready to accept them, namely a crisis of values that proliferate in our society. The experience of the past crises shows that the recession affecting mainly local companies, multinational companies managed to make profits during hard times for the economy of the host country, and the management is put in front of new challenges.

Place des ERP dans le suivi de la performance des filiales par la maison-mère

2016

This study seeks to shed the light on the role of Enterprise Resource Planning (ERP) as a management tool adopted by multinational corporations in their monitoring of the headquarters/ subsidiary performance. We have opted for a deductive approach, focusing on multinational corporations whose subsidiaries are based in Morocco and which are endowed with the ERP tool. To meet this end, we have carried out both a qualitative and a quantitative study. Qualitatively, the six semi directive interviews conducted with the subsidiaries management fit in harmoniously with the items that figure in our questionnaire, submitted to 104 subsidiaries in the framework of a quantitative study. We have found …

Supporting public sector management through simulation-based methods: a dynamic performance management approach

2018

AbstractThough it draws a number of precursors, simulation-based techniques applied to traditional performance management frameworks constitute a novel approach to support public sector institutions in framing organizational performance dynamics and, as a result, improving public service delivery. This paper aims at contributing to the improvement of the outcomes achievable from the use of traditional performance management systems in the public sector by combining them with a simulation-based method named System Dynamics modeling. Such an approach is called Dynamic Performance Management.

A dynamic simulation approach to frame drivers and implications of corruption practices on firm performance

2014

Corruption is a multifaceted socio-economic phenomenon widely spread - although with different intensity - all around the world. Many studies on corruption have been conducted at a country-level, but relatively little effort has been placed in evaluating its implications, in terms of both financial and competitive performance, at a firm-level. Therefore, this paper aims at exploring the causal relationships underlying the effect of corruption on firm performance in order to show the different scenarios that may emerge from the combination between external (i.e., contextual conditions) and internal (i.e., organizational characteristics) forces that drive corruption. To this end, we adopt a D…

URBAN TRANSPORTATION GOVERNANCE AND WICKED PROBLEMS: A SYSTEMIC AND PERFORMANCE ORIENTED APPROACH

At an urban level, among the services that the public sector is called upon to provide, transportation plays a central role (Meyer & Miller, 2000). Urban mobility systems are complex. This complexity – characterized by pluralism, institutional fragmentation and uncertainty – determines what literature defines as ‘wicked’ problems (Rittel & Webber, 1973); namely issues that are hard to define and manage, and often lead to counterintuitive behaviours when actions are taken to resolve them. In the last 40 years, Public Administrations around the world experienced various reform processes. These processes - that were aimed at overcoming the limitations of the institutional settings already in p…