Search results for "usability"
showing 10 items of 327 documents
Sosiaalialan asiakastietojärjestelmissä paljon parannettavaa: käyttäjäkokemukset 2019
2020
Sosiaali- ja terveydenhuollon digitalisaatiolle on asetettu paljon odotuksia niin palveluiden laadun, saavutettavuuden kuin tehokkuuden osalta. Asiakas- ja potilastietojärjestelmiltä odotetaan paljon tavoitteiden saavuttamiseksi. Asiakastietojärjestelmät ovat laajasti käytössä sosiaalialalla, mutta niiden käyttöä työvälineenä ja niiden avulla saavutettuja hyötyjä on tutkittu ammattilaisten näkökulmasta vain vähän. Keväällä 2019 kartoitettiin ensimmäistä kertaa valtakunnallisesti sosiaalialan ammattilaisten käyttäjäkokemuksia asiakastietojärjestelmistä. Tässä artikkelissa kuvataan kyselytutkimuksen toteutus ja tulokset eniten käytettyjen tuotemerkkien osalta. Tutkimus toimii pilottina vuonna…
Assisted labeling for spam account detection on twitter
2019
Online Social Networks (OSNs) have become increasingly popular both because of their ease of use and their availability through almost any smart device. Unfortunately, these characteristics make OSNs also target of users interested in performing malicious activities, such as spreading malware and performing phishing attacks. In this paper we address the problem of spam detection on Twitter providing a novel method to support the creation of large-scale annotated datasets. More specifically, URL inspection and tweet clustering are performed in order to detect some common behaviors of spammers and legitimate users. Finally, the manual annotation effort is further reduced by grouping similar u…
Drivers and barriers to online airline ticket purchasing
2009
Although online sales of airline tickets are growing, many travellers are still reluctant to use the web as a purchase channel. Given the cost advantages of online sales for airlines, it is useful for them to know the main drivers and barriers affecting the use of the Internet to purchase tickets. This study analyses the influence of risk, perceived usefulness and perceived ease of use on the airline ticket online purchase intention. The results of a survey show that perceived purchase risk and perceived usefulness exercise a direct influence on airline ticket purchasing intentions, while perceived ease of use has an indirect influence through perceived usefulness. Psychological risk, perfo…
Apathy Towards the Integration of Usability Work: A Case of System Justification
2016
In this article we report from a case study of a software development organization and we study in particular the developers’ and product managers’ attitudes towards integrating usability work into software development. We offer explanations based on system justification theory illuminating what would-be integrators might be up against. The analysis shows how the developers only pay lip service to usability work and how they treat users superficially. It further shows how that leads to stereotyping of usability designers and users in order to preserve status quo, and how internalization of inequality between the developers and usability designers rationalizes the preservation of status quo.…
Improving the Reuse Process is Based on Understanding the Business and the Products: Four Case Studies
2002
The reuse of software engineering assets has been proposed as the most promising alternative for improving productivity and software quality. The improvement of reuse requires understanding of suitable reuse strategies and the software process. In four industrial cases the reuse process is analyzed for the purpose of its improvement and remarkable differences between successful processes are found. Those differences are due to differences in the products and businesses of the analyzed companies. In some cases the product line approach fits the business very well and high level of reuse can be achieved by using it. In other cases the black-box approach to reuse has turned out to suit the bus…
Usability Work in Agile Systems Development Practice: A Systematic Review
2013
In this chapter we present the results of a systematic literature review of the recommendations in the existing research literature on usability work in agile systems development. The review contributes by summarizing the literature in light of seven claims about how to integrate usability work into an agile development project. By analyzing the claims we show how the previous literature provides grounds, warrants, backing, rebuttal, and qualification with regard to each of them. From this comprehensive overview of the literature we then discuss a research agenda with a particular focus on how situational factors for the claims must be researched and how this must encompass identified rebut…
Sociodemographic Characteristics and Interests of FeverApp Users
2021
The FeverApp Registry is a model registry focusing on pediatric fever using a mobile app to collect data and present recommendations. The recorded interactions can clarify the relationship between user documentation and user information. This initial evaluation regarding features of participants and usage intensity of educational video, information library, and documentation of fever events covers the runtime of FeverApp for the first 14 months. Of the 1592 users, the educational opening video was viewed by 41.5%, the Info Library was viewed by 37.5%, and fever events were documented by 55.5%. In the current sample, the role of a mother (p <
Gesture Recognition for Improved User Experience in a Smart Environment
2013
Ambient Intelligence (AmI) is a new paradigm that specifically aims at exploiting sensory and context information in order to adapt the environment to the user's preferences; one of its key features is the attempt to consider common devices as an integral part of the system in order to support users in carrying out their everyday life activities without affecting their normal behavior. Our proposal consists in the definition of a gesture recognition module allowing users to interact as naturally as possible with the actuators available in a smart office, by controlling their operation mode and by querying them about their current state. To this end, readings obtained from a state-of-the-art…
Evaluating the climate SWOT as a tool for defining climate strategies for business
2014
Abstract Climate change is often referred to as the next major force shaping the business environment in which companies operate. This study aims at contributing to the needs of businesses for quicker and cost-efficient ways to strategically plan for the future uncertainty of climate change. When structuring the intertextual field around the underlying study, there are two main fields of contribution: (1) the systematical approach to the complex uncertainty related to climate change and its communication from a strategic perspective; and (2) developing novel approaches to life-cycle-based methodologies. The study includes the life-cycle perspective through a new, simplified method of repres…
Does usable research face higher obstacles within the academy?
2018
The recognition of academic research as a potential source of economic growth and social welfare has attracted the attention of both policy-makers and academics over the past decades. But emphasising the impact of research brings a new set of tensions to scientific governance processes, and raises the risk that academics who engage more with users be hindered in pursuing their research activities. In this paper, we seek to understand whether researchers that meaningfully engage with societal users in their research micro-practices face additional obstacles in their research, whether in terms of the acceptance of that research by academic communities and the absorption of that knowledge by u…