0000000000608034
AUTHOR
Virginia Orengo
The influence of organisational facilitating conditions and technology acceptance factors on the effectiveness of virtual communities of practice
The present study aimed to examine the influence of facilitating conditions on the effectiveness of a Virtual Community of Practice. To do so, we first analysed the influence of facilitating condit...
Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience
The aim of this study was to analyze the effect of an online affect management intervention on relationship conflict through the rate of growth of team resilience in virtual teams with diversity faultlines. Fifty-two 4-person teams participated in a randomized controlled trial design with repeated measures (i.e., three measurement occasions). Teams were randomly assigned to either an intervention designed to help them manage emotions in virtual teams or a control condition. Our findings showed that affect management can reduce the level of relationship conflict in virtual teams with diversity faultlines and that this effect can be explained by the pattern of change in team resilience in re…
Relational capital in virtual teams: the role played by trust
The study of social capital has emerged as a key construct in work and organizational contexts. Trust is its relational dimension and it is relevant for teams working in virtual environments. The purpose of our study is to determine whether the relationship between virtuality level (based on the characteristics of the technology used by each group) and three team-effectiveness criteria (group performance, group process satisfaction and group cohesion) is moderated by group trust climate or relational capital (i.e. trust perceptions shared by team members). A laboratory experiment was carried out with groups randomly assigned to two virtuality levels (videoconference and computer-mediated co…
How do different types of intragroup conflict affect group potency in virtual compared with face-to-face teams? A longitudinal study †
The number of organizations using teamwork is increasing. In this context, group potency has emerged as a key construct in group research. Moreover, in the last decades, information and communication technologies (ICT) have allowed organizations to form virtual teams. Consequently, a considerable amount of research has analysed the functioning of virtual teams. We focus on intragroup conflict as a relevant antecedent of potency in computer-mediated communication groups. Specifically, the aim of this research is to examine the role of ICT in the relationship between intragroup conflict and group potency in a longitudinal study. A laboratory experiment was carried out comparing 44 groups work…
Group interaction styles in a virtual context: The effects on group outcomes
The influence of communication and information technologies (TICs) on group functioning and group outcomes is an important topic. Interdependent group work implies the need to communicate in order to share information and knowledge related to the task. The importance of this group interaction in the group functioning and outcomes stands out. In this sense, a line of investigation has arisen to study the role of interaction styles in the relationship between communication technology and group outcomes, as some functional or dysfunctional outputs depend on group interaction styles. From this perspective, the objective of this study is twofold: (1) to analyze the group interaction styles in vi…
Sustainable virtual teams: promoting well-being through affect management training and openness to experience configurations
A disruptive digitalization recently occurred that led to the fast adoption of virtual teams. However, membership diversity and team virtuality threaten members’ well-being, especially if faultlines appear (i.e., subgroups). Considering the job demands–resources model and the role of group affect in shaping members’ perceptions of well-being, we test the effectiveness of a short-term affect management training for increasing members’ eudaimonic well-being. Moreover, based on the trait activation theory and the contingent configuration approach, we draw on the personality composition literature to test how different openness to experience configurations of team level and diversity together m…
LOS PROCESOS DE INFLUENCIA SOCIAL EN ENTORNOS VIRTUALES Y SU INCIDENCIA SOBRE LA EFICACIA GRUPAL
El estudio de la incidencia de las tecnologías de la información y la comunicación (TICs) sobre los procesos de influencia social ha sido el objetivo de diversas investigaciones. En ellas, el papel de estos procesos en la relación entre la modalidad de comunicación y los resultados grupales no queda definido. El objetivo del presente trabajo es clarificar el rol de los procesos de influencia en dicha relación, utilizando dos modalidades de comunicación: videoconferencia y comunicación mediada por ordenador. Para ello, se ha realizado un estudio de laboratorio con 44 grupos distribuidos aleatoriamente entre las dos modalidades de comunicación. Los resultados indican que los procesos de influ…
Team Feedback Intervention and Team Learning in Virtual Teams: A Moderated Mediation Model of Team Cohesion and Personality
Part 2: ICT4D and Improvement of ICTs; International audience; Scholars and practitioners agree that virtual teams (VTs) have become commonplace in today’s digital workplace. Relevant literature argues that learning constitutes a significant contributor to team member satisfaction and performance, and that, at least in face-to-face teams, team cohesion fosters team learning. Given the additional challenges VTs face, e.g. geographical dispersion, which are likely to have a negative influence on cohesion, in this paper we shed light on the relationship between team cohesion and team learning. We adopted a quantitative approach and studied 54 VTs in our quest to understand the role of feedback…
Análisis de la interacción grupal a partir de una adaptación de la técnica SYMLOG en función del canal de comunicación y del tipo de tarea
ResumenLa psicologia de los grupos ha generado un amplio volumen de investigacion que ha permitido comprender tanto la estructura como los procesos de grupo (Levine y Moreland, 1990). Esta linea de trabajo resulta de interes en una situacion en la que el rapido desarrollo tecnologico esta dando lugar a nuevas situaciones de interaccion grupal. En este ambito, el estudio de estos procesos psicosociales ha sido abordado fundamentalmente mediante la utilizacion de medidas de autoinforme. Sin embargo, son escasos los estudios en los que se analizan estos procesos utilizando tecnicas de observacion de la interaccion grupal (Zornoza y cols., 1993).El objetivo del trabajo es describir el proceso d…
Is team emotional composition essential for virtual team members’ well-being? The role of a team emotional management intervention
The aim of this study was twofold. First, we examined the relationship between virtual teams’ emotional intelligence composition and three indicators of their members’ well-being, members’ satisfaction with the team, and positive and negative affective states. Second, we analyzed the moderator role of an online team emotional management intervention in the effects of the team emotional intelligence composition. One hundred and two virtual teams participated in an experimental study with repeated measures. Teams were randomly assigned to either an intervention designed to help them detect and manage emotions during virtual teamwork or a control condition (with no intervention). We followed a…
Análisis de la interacción grupal a través de medidas de observación en comunicación mediada
ResumenEn la actualidad, las nuevas tecnologias estan favoreciendo la formacion de grupos de trabajo distribuidos. Estos grupos pueden tener un caracter relativamente permanente como un equipo editorial, o un equipo de diseno de distintos departamentos de una multinacional. Los Psicologos del Trabajo y de las Organizaciones estan retados a proporcionar teorias y modelos para el analisis y diseno de estos grupos. El presente estudio tiene como objetivo analizar el proceso de interaccion de los grupos que se comunican a traves de tecnologias de la informacion, centrandonos en aspectos que surgen o varian con mayor frecuencia a lo largo de ese proceso en funcion de la tecnologia utilizadapara …
The effects of virtuality level on task-related collaborative behaviors: The mediating role of team trust
This study aims to analyze the mediating role of team trust in the relationship between virtuality level and task-related collaborative behaviors. Three types of task-related collaborative behaviors were studied, namely team coordination, team cooperation, and team information exchange. Drawing upon theory and research on virtual teams and trust, we hypothesized that team trust partially mediated the effects of virtuality level on team coordination, team cooperation, and team information exchange. A laboratory experiment was carried out with 65 four-person teams randomly assigned to three communication media with different virtuality levels (face-to-face, video conference and computer-media…
How team feedback and team trust influence information processing and learning in virtual teams: A moderated mediation model
We study how team feedback influences information processing and learning in virtual teams.Group information is positively related to team learning in virtual teams.The indirect effect of team feedback on team learning via group information elaboration is moderated by team trust. This study examines a moderated mediation model in which team trust moderates the indirect effect of team feedback on team learning through group information elaboration in virtual teams. An experimental study in a laboratory was conducted with 54 teams randomly assigned to a team feedback condition or a control condition. Results provided empirical support to the moderated mediation model. We found that the indire…
Understanding the sense of community and continuance intention in virtual communities: The role of commitment and type of community
Virtual communities (VCs) have become essential in current organizations and society, and so their sustainability is a topic of interest for researchers and practitioners. We focus on the sense of virtual community (SoVC) and commitment as relevant antecedents in achieving the success and maintenance of different types of VCs (communities of interest, virtual learning communities, and virtual communities of practice). Specifically, this study examines a moderated mediation model in which the type of virtual community moderates the indirect effect of a SoVC on the intention to continue through the perceived commitment of the users of the VC. The sample consists of 299 members of Virtual comm…