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RESEARCH PRODUCT
Burnout, associated comorbidities and coping strategies in French community pharmacies—BOP study: A nationwide cross-sectional study
B. VennatJulie VirotNicolas AuthierDamien CunyBruno PereiraJean-marc GagnaireDavid AlapiniDavid BalayssacAurore Collinsubject
MaleCoping (psychology)Cross-sectional studyhealth care facilities manpower and services[SDV.MHEP.PSM] Life Sciences [q-bio]/Human health and pathology/Psychiatrics and mental healthEmotionsPharmacy TechniciansSocial Scienceslcsh:MedicineAlcohol abuseComorbidityAnxietyBurnoutPharmacists030226 pharmacology & pharmacy0302 clinical medicineSurveys and QuestionnairesAdaptation PsychologicalPrevalenceMedicine and Health SciencesPsychologyAlcohol consumption030212 general & internal medicinelcsh:ScienceBurnout ProfessionalMultidisciplinaryDepressionMiddle AgedPharmacologic stress testingSports Science3. Good healthProfessionsWorkforceWorkforceAnxietyFemaleFrancemedicine.symptompsychological phenomena and processesResearch ArticleAdultmedicine.medical_specialtyAlcohol DrinkingeducationPharmacy03 medical and health scienceshealth services administrationMental Health and PsychiatrymedicineHumansNutritionPharmaciesPharmacologyMood Disordersbusiness.industrylcsh:RBiology and Life SciencesTechniciansmedicine.diseaseComorbidityDietPharmacologic-Based DiagnosticsCross-Sectional StudiesPsychological stress[SDV.SPEE] Life Sciences [q-bio]/Santé publique et épidémiologie[SDV.MHEP.PSM]Life Sciences [q-bio]/Human health and pathology/Psychiatrics and mental healthFamily medicinePeople and PlacesPopulation Groupingslcsh:Q[SDV.SPEE]Life Sciences [q-bio]/Santé publique et épidémiologieSports and exercise medicinebusinessStress PsychologicalAnxiolyticsdescription
International audience; Background: work-related stress and burnout syndromes are unfortunately common comorbidities found in health professionals. However, burnout syndrome has only been partly and episodically assessed for community pharmacists whereas these professionals are exposed to patients’ demands and difficulties every day. Prevalence of burnout, associated comorbidities and coping strategies were assessed in pharmacy teams (pharmacists and pharmacy technicians) in French community pharmacies.Methods: This online survey was performed by emails sent to all French community pharmacies over 3 months. The survey assessed the prevalence of burnout (Maslach Burnout Inventory—MBI—questionnaire), anxiety, depression and strategies for coping with work-related stress.Results: Of the 1,339 questionnaires received, 1,322 were completed and useable for the analysis. Burnout syndrome was detected in 56.2% of respondents and 10.5% of them presented severe burnout syndrome. Severe burnout syndrome was significantly associated with men, large urban areas and the number of hours worked. Depression and anxiety were found in 15.7% and 42.4% of respondents, respectively. These co-morbidities were significantly associated with severe burnout syndrome. Higher MBI scores were significantly associated with medical consultations and medicinal drug use. Conversely, respondents suffering from burnout syndrome declared they resorted less to non-medical strategies to manage their work-related stress (leisure, psychotherapy, holidays and time off).Conclusion: This study demonstrated that community pharmacists and pharmacy technicians presented high prevalence of burnout syndrome, such as many healthcare professionals. Unfortunately, burnout syndrome was associated with several comorbidities (anxiety, depression and alcohol abuse) and the consumption of health resources. The psychological suffering of these healthcare professionals underlines the necessity to deploy a strategy to detect and manage burnout in community pharmacy.
year | journal | country | edition | language |
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2016-09-14 | PLOS ONE |