Search results for " MANAGEMENT"

Consumers’ adoption of information services

2013

This paper reports on a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology (UTAUT) as a basis. The results indicate that individual constructs can be linked to service components. In turn, this result can potentially be instrumental in progress toward a deeper understanding of consumers’ adoption of information services and how this affects the development of such services and systems that support them.

Conceptualizing the Value Co-Destruction Process for Service Systems: Literature Review and Synthesis

2017

This study conceptualizes the notion of value co-destruction by reviewing and synthesizing the scattered and scarce value co-destruction literature in interdisciplinary fields. Building on our synthesis, we outline a conceptual framework for the value co-destruction process consisting of three interrelated categories of key concepts. Our framework helps in identifying, analyzing and rectifying unwanted outcomes of a service process and highlighting the dynamic nature of value co-destruction in service systems. peerReviewed

Consumer Acceptance and Use of Instagram

2016

This study extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model to investigate factors affecting the acceptance and use of a social networking service (SNS) called Instagram. The UTAUT2 model is modified to better suit the context of SNSs by replacing the price value construct with self-congruence. Furthermore, we explore the effects of behavioral intention and use behavior on "user indegree" defined as the number of people who follow an SNS user. The results of the survey study largely support the hypothesized model in the context of Instagram. The findings contribute to previous knowledge by demonstrating the important roles of hedonic motivation and habit in co…

Omission of Causal Indicators: Consequences and Implications for Measurement – A Rejoinder

2016

Selection of the Proper Revenue and Pricing Model for SaaS

2014

Recent research on software revenue and pricing models has revealed important ways in which firms can benefit from software renting. However, it is still unclear how SaaS providers select a proper revenue and pricing model to make their services attractive for customers. Based on 32 interviews with software professionals from four case firms, this study reveals how different factors impacted on the selection of a revenue and pricing model. It can be concluded that customers’ needs were the main driving force to the selection of the most appropriate pricing and revenue model in the market. peerReviewed

Value Co-Creation and Co-Destruction in Online Video Games : An Exploratory Study and Implications for Future Research

2018

In this empirical study we studied how players of online video games co-create and co-destroy value. From players’ perceptions we identified that value co-creation and co-destruction occur amid themes of giving feedback and building relations. Feedback encourages players but it may also be harmful in the form of verbal abuse. Building relations relates to making friends in general but also on an international level. Building relations also relates to competition that creates a bad spirit. The most intensive interplay between value co-creation and codestruction was found in gaming groups. Gaming groups motivate players to engage in intense gameplay, but at the same time they are resourcedema…

Innovation as a driver of internationalization in the software industry

2013

Innovation and internationalization are two important factors for growth. This study analyzes whether innovativeness has an effect on the internationalization of software firms, and if so, how strong this effect is. Innovation and internationalization have rarely been studied together, with research tending to focus more on the relationship between innovations and growth. However, internationalization is a key prerequisite for growth for companies operating in small domestic markets. This paper analyzes the innovativeness and internationalization of firms, using data from the Software Industry Survey conducted in Finland. Since the speed of firm growth and internationalization are dependent…

Cognitive self-healing system for future mobile networks

2015

This paper introduces a framework and implementation of a cognitive self-healing system for fault detection and compensation in future mobile networks. Performance monitoring for failure identification is based on anomaly analysis, which is a combination of the nearest neighbor anomaly scoring and statistical profiling. Case-based reasoning algorithm is used for cognitive self-healing of the detected faulty cells. Validation environment is Long Term Evolution (LTE) mobile system simulated with Network Simulator 3 (ns-3) [1, 2]. Results demonstrate that cognitive approach is efficient for compensation of cell outages and is capable to improve network coverage. Anomaly analysis can be used fo…

Design science research genres : introduction to the special issue on exemplars and criteria for applicable design science research

2018

We propose the definition of genres in IS design science research (DSR). In recent years DSR has become a well-accepted research paradigm within IS; however, now the diversity of purpose, methodology, and mental models has increased to a point where reviewers and editors are unsure about which standards to apply to particular research submissions. For some researchers an artefact of value is a system or system component, while for others artefacts ought to be theories or theory components. Such differences are hard to reconcile and researchers often face criticism from diverse corners of the paradigm, where beliefs and standards are very different. We observed this diversity of views among …

Critical Analysis on the NHTSA Acceptance Criteria for In-Vehicle Electronic Devices

2014

We tested a commercial in-car navigation system prototype against the NHTSA criteria for acceptance testing of in-vehicle electronic devices, in order to see what types of in-car tasks fail the acceptance test and why. In addition, we studied the visual demands of the driving scenario recommended by NHTSA for task acceptance testing. In the light of the results, NHTSA guidelines and acceptance criteria need to be further developed. In particular visual demands of the driving scenario and for different simulators need to be standardized in order to enable fair testing and comparable test results. We suggest the visual occlusion method for finding a driving scenario that corresponds better wi…