0000000000279833

AUTHOR

José Ramos

showing 48 related works from this author

The disenchantment of professionals in a new, implemented model of primary health care in Spain: A structural equations model

1992

Abstract A new model of primary health care has been progressively implemented in Spain. Previous research (Peiro and Gonzalez-Roma 1991) suggested that the implementation of this new model has produced a kind of disenchantment—that is, an experience of negative surprise—among health care professionals involved. In the present paper, a structural equations model about the antecedents and consequences of the experience of surprise is tested in a sample of 432 health care professionals working in 44 Primary Health Care Teams (PHCT). The results obtained showed that the number of uncovered functions in the PHCTs, the discrepancy between actual and desired time allocation, and the assessment of…

business.industrymedia_common.quotation_subjectTime allocationPrimary health careSample (statistics)DisenchantmentSurpriseNursingHealth careJob satisfactionbusinessPsychologyApplied Psychologymedia_commonCausal modelWork & Stress
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Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice1

2006

This article attempts to extend prior research by testing the effects of justice components (distributive, procedural, and interactional) on customer satisfaction beyond the expectancy disconfirmation paradigm. To this end, two separate field survey studies were conducted. A total of 568 customers were surveyed in 38 hotels and 40 restaurants. The results showed that distributive justice was critical in predicting customer satisfaction, while the influence of procedural and interactional justice was secondary. Justice concepts were also robust against the simultaneous inclusion of disconfirmation and performance in the satisfaction equation. The article concludes with theoretical and manage…

Expectancy theorySocial PsychologyDistributive propertyInteractional justicePerceptionmedia_common.quotation_subjectCustomer satisfactionJustice (ethics)PsychologyDistributive justiceSocial psychologyInclusion (education)media_commonJournal of Applied Social Psychology
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Linking service structural complexity to customer satisfaction

2001

The literature shows a paradox in the understanding of the relationship between structural complexity (defined as the diversity of services offered by an organization) and customer satisfaction. Structural complexity tends to be a popular strategy designed to satisfy different customer needs. However, a negative relationship between structural complexity and customer satisfaction has also been argued. Based on the research on the public versus private distinction, this paper proposes that type of ownership is associated with the paradox mentioned, moderating the relationship between structural complexity and customer satisfaction. The authors tested this hypothesis using a sample of 60 mana…

Customer delightVoice of the customerCustomer retentionService qualityCustomer advocacyManagement of Technology and InnovationStrategy and ManagementCustomer satisfactionBusinessMarketingCustomer intelligenceCustomer to customerGeneral Business Management and AccountingInternational Journal of Service Industry Management
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El Trabajo Emocional desde una perspectiva clarificadora, tras treinta años de investigación

2014

El presente trabajo tiene como objetivo el análisis del concepto del Trabajo Emocional. Específicamente, a través de un enfoque integrador, se pretende clarificar a qué hace referencia el Trabajo Emocional y diferenciarlo de conceptos con los que comúnmente se relaciona en la literatura existente. Además, se analiza una de las últimas propuestas sobre cómo se podría producir el Trabajo Emocional aplicado al contexto de las organizaciones de servicios. Por último, se analizan los antecedentes que la literatura señala como aspectos potenciales para la aparición del trabajo emocional y las consecuencias que éste puede ocasionar en los resultados organizacionales, como es la calidad de servicio…

Service (business)Emotional laborQuality of serviceEmotion workContext (language use)Integrated approachPsychologyPsychosocialSocial psychologyGeneral PsychologyUniversitas Psychologica
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Testing a hierarchical and integrated model of quality in the service sector: functional, relational, and tangible dimensions

2009

Prior research has revealed limitations of the dominant SERVQUAL model of service quality. Some authors have pointed out the SERVQUAL model somewhat neglects the tangible and relational facets of quality in the service sector, and, therefore, there is a need to obtain a comprehensive and adaptable structure of quality for different types of services. Consequently, we propose and test a hierarchical and integrated model of service quality, hypothesising the existence of three second-order dimensions: functional quality (describing the efficiency with which the service core is provided); tangibles (the quality of physical service environment); and relational quality (relational or emotional b…

Structure (mathematical logic)Service (business)Service qualityProcess managementComputer sciencebusiness.industrymedia_common.quotation_subjectGeneral Business Management and AccountingType of serviceSERVQUALQuality (business)Dimension (data warehouse)MarketingbusinessTertiary sector of the economymedia_commonTotal Quality Management & Business Excellence
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Participation in collaborative projects as a precursor of trust in organizations for individuals with intellectual disability

2020

The present study focuses on organizations delivering services to individuals with intellectual disability, where trust relations between professionals and family members are required. More specifically, we examine the existence of significant differences in the degree to which family members and professionals trust each other. We also propose that their joint participation in collaborative teams (VI) will improve trust (VD). Specifically, our teams (experimental condition) designed and implemented collaborative projects with the participation of professionals and family members. Participants in the control condition did not participate in the collaborative projects. Our results confirmed t…

Male030506 rehabilitationSocial psychology (sociology)Applied psychologySocial SciencesTime MeasurementMedical ConditionsCognitionSociologySurveys and QuestionnairesIntellectual disabilityMedicine and Health SciencesPsychologyCooperative BehaviorIntersectoral CollaborationQualitative Researchhealth care economics and organizationsMeasurementMultidisciplinaryExperimental DesignQ05 social sciencesRMiddle AgedhumanitiesNeurologyResearch DesignEngineering and TechnologyMedicineFemale0305 other medical sciencePsychologyResearch ArticleSocial theoryAdultSocial PsychologyDisabilitiesScienceDecision MakingeducationControl (management)Social TheoryResearch and Analysis MethodsTrust03 medical and health sciencesQuality of life (healthcare)Intellectual Disability0502 economics and businessmedicineSpeechHumansFamilySocial BehaviorPatient Care TeamOrganizationsCognitive PsychologyBiology and Life SciencesLinguisticsmedicine.diseaseHealth CareQuality of LifeCognitive Science050203 business & managementNeurosciencePLOS ONE
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Relationships among perceived justice, customers' satisfaction, and behavioral intentions: the moderating role of gender.

2001

This article tested the gender differences in the relationships between perceptions of justice, customers' satisfaction, and behavioral intentions. The sample consisted of 334 subjects (205 men and 129 women) surveyed in 38 hotels located in Spain. A questionnaire was used to measure distributive, procedural, and interactional justice as well as customers' responses of satisfaction and intentions. Analysis showed that the correlation between scores for distributive justice and customers' satisfaction as well as that between distributive justice and intentions were greater for men than for women. In contrast, the sex differences in the links of procedural and interactional justice to satisf…

AdultMalemedia_common.quotation_subject050109 social psychologyPerceived justiceSocial EnvironmentEconomic JusticeSex FactorsSex factorsSocial JusticePerception0502 economics and businessHumans0501 psychology and cognitive sciencesDistributive justiceGeneral Psychologymedia_commonMotivation05 social sciencesSocial environmentConsumer BehaviorSocial justiceSpainInteractional justice050211 marketingFemalePsychologySocial psychologyPsychological reports
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Linking Situational Constraints to Customer Satisfaction in a Service Environment

2005

Cet article examine les rapports entre la satisfaction de la clientele et les contraintes relevant des situations techniques et sociales. A cette fin, une enquete de terrain fut realisee aupres d’un echantillon de 57 managers et 835 clients d’organisations de service. On a recense les contraintes sociales et techniques vecues par les managers. La satisfaction des clients a egalement ete mesuree avec plusieurs aspects des services. En general, l’absence de situation contraignante dans les organisations de service etait en relation positive avec la satisfaction de la clientele. Les resultats montrent aussi que la seule contribution des contraintes techniques a la satisfaction des clients etai…

Service (business)Arts and Humanities (miscellaneous)Business administrationDevelopmental and Educational PsychologyCustomer satisfactionSituational ethicsPsychologyField surveySocial psychologyApplied PsychologyApplied Psychology
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Scientific production in bioethics in Spain through MEDLINE

2007

Fundamento: Describir la producción científica española en bioética entre 1966 y 2003. Métodos: Se seleccionaron los documentos publicados por autores españoles y recogidos en la base de datos MEDLINE, mediante el cruce de las palabras bioética con otras diversas del mismo ámbito. Resultados: Se estudiaron 858 documentos, de los cuales 78 (9,1%) se publicaron entre 1966 y 1983, 163 (19%) entre 1984 y 1993, y 617 (71,9%) entre 1994 y 2003. Los principales temas publicados fueron: legislación y derechos (15,4%) e investigación y comités de ética (13,1%). En el último período se ha observado un aumento significativo de las publicaciones sobre genética y clonación y un descenso sobre las de abo…

Ethicsmedicine.medical_specialtybusiness.industryMEDLINEPublicationsScientific productionÉticaPublic Health Environmental and Occupational HealthAlternative medicineMEDLINEEthics committeeLibrary scienceBioethicsBioethicsAbortionBibliometricsSpainPublicacionesBibliometríamedicinebusinessMedline databaseHuman cloningBioéticaGaceta Sanitaria
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Relationships between leadership and professionals' job attitudes and perceptions: Comparison of two leadership models

1996

Abstract The aim of this study was to investigate the power of the Average Leadership Style (ALS) and Vertical Dyad Linkage (VDL) models of leadership in explaining relationships between leader's initiating structure behaviour and consideration behaviour, and subordinates' attitudes and perceptions. The considered dependent variables were five facets of job satisfaction, two role stress variables (role conflict and ambiguity), one role strain indicator (job tension), and four dimensions of workteam climate. The relationships were investigated in two occupational samples comprising 127 family physicians and 155 nurses working in 28 Primary Health Care Teams. Within and between analysis (WABA…

Context analysisSocial perceptionLeadership styleJob satisfactionJob attitudePsychologyLevel of analysisSocial psychologyApplied PsychologyRole conflictDyadWork & Stress
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El rol cambiante de los recursos personales en la empleabilidad percibida de los jóvenes en diferentes condiciones del mercado de trabajo

2020

Personal resources and labor market are factors that contribute to perceived employability. However, how changing labor market conditions affect the relationship between personal resources like career enhancing strategies, personal initiative, and career passivity with self-perceived employability remains unclear. Recent events in Spain give an opportunity to examine if personal resources predict perceived employability differently during normal and harsh labor conditions. Two representative samples of young people were surveyed during a normal labor condition (in 2008, before the big recession, n = 1,992) and a harsh condition (in 2011, with 46% young unemployment rate, n = 1,208). …

Organizational Behavior and Human Resource ManagementSocial PsychologyPerceived employabilityPerceived employability Career-enhancing strategies Personal initiative Career passivity Harsh labor conditions.lcsh:BF1-99005 social sciencesPersonal initiativecareer passivityEmpleabilidad percibida Estrategias de mejora de carrera Iniciativa personal Pasividad de carrera Condiciones laborales adversas.Employabilityharsh labor conditionsperceived employabilitypersonal initiativelcsh:PsychologyCareer passivityPolitical science0502 economics and businesscareer-enhancing strategies050207 economicsHumanities050203 business & managementCareer-enhancing strategiesHarsh labor conditions
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Studying innovation in organizations: a dialectic perspectiveintroduction to the special issue

2016

The Guest Editors also wish to acknowledge the Leverhulme Trust (UK), the Spanish Psycologists’ Association (Consejo Nacional de Colegios Oficiales de Psicólogos, COP-CV and COP’s Division on Work, Organizations and Personnel Psychology), the Valencian Government (Conselleria de Educación, Generalitat Valenciana), the University of Valencia and the European Association of Work, and Organizational Psychology (EAWOP) for their kind funding contributions that made this Special Issue possible.

Organizational Behavior and Human Resource Managementmedia_common.quotation_subjectSocial SciencesCREATIVITY050109 social psychologyValencianBusiness economicsBusiness & Economics0502 economics and businessPsychology0501 psychology and cognitive sciencesSociologyPersonnel psychologyApplied Psychologymedia_commonDialecticGovernment05 social sciencesPERFORMANCECreativitylanguage.human_languageManagementManagementWork (electrical)languageIndustrial and organizational psychology050203 business & managementPsychology AppliedEuropean Journal of Work and Organizational Psychology
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It is hard to forget what comes around: Time‐lagged effects of employers' non‐fulfillment of psychological contract

2021

Organizational Behavior and Human Resource ManagementArts and Humanities (miscellaneous)Organizational justicePsychological contractPsychologySocial psychologyHuman Resource Development Quarterly
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The Positive Spiral Between Problem-Solving Management and Trust: A Study in Organizations for Individuals With Intellectual Disability

2021

To achieve their goals, organizations for individuals with intellectual disability have to stimulate high-quality relationships between professionals and family members. Therefore, achieving professionals’ trust in family members has become a challenge. One relevant factor in explaining professional’s trust in families is the degree to which family members use the “problem-solving” conflict management strategy (high concern for oneself but also for the other party) in their disputes–disagreements with professionals. It is reasonable to argue that when family members use problem-solving conflict management, professionals’ trust increases. Professionals’ trust, in turn, stimulates the use of …

lcsh:BF1-990conflict management050109 social psychologyStructural equation modelingproblem-solving0502 economics and businessIntellectual disabilitymedicinePsychology0501 psychology and cognitive sciencesorganizations for individuals with intellectual disabilityCausationGeneral PsychologyOriginal Researchdynamic05 social sciencesreciprocalSurvey researchtrustprofessionalsfamiliesmedicine.diseaseCausalitylcsh:PsychologyConflict managementPsychologySocial psychology050203 business & managementReciprocalFrontiers in Psychology
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Interaction between functional and relational service quality: hierarchy vs. compensation

2018

The main goal of this research study is to examine the form of interaction between functional and relational service quality in their links to customer satisfaction. Two competing hypotheses were t...

Service qualityHierarchyProcess managementComputer scienceManagement of Technology and InnovationStrategy and ManagementCompensation (psychology)0502 economics and business05 social sciences050211 marketingCustomer satisfaction050203 business & managementThe Service Industries Journal
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Over-education and job satisfaction: The role of job insecurity and career enhancing strategies

2021

Abstract Introduction Over-education is a current phenomenon, which hampers job satisfaction. Finding variables that moderates the deteriorating effect of over-education could be useful. Objective Present study analyses the relationship between over-education and intrinsic, extrinsic and social facets of job satisfaction, and the moderation role of career enhancing strategies and job insecurity. Method Sample was composed of 1362 participants 16–30 years-old that entered the job market in the previous five years, from the 2011 cohort of the Spanish Observatory for Labor Entry of Youth. Analyses were made using Process Macro. Results Results show that all direct relationships are significant…

Job insecurity0502 economics and business05 social sciencesSample (statistics)Job satisfaction050207 economicsPsychologyModerationJob marketSocial psychology050203 business & managementApplied PsychologyEuropean Review of Applied Psychology
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Actitudes laborales y bienestar de los trabajadores temporales de Europa e Israel

2011

Valiendose de una tipologia novedosa, los autores analizan empiricamente cuatro tipos de trabajadores temporales y los comparan con un grupo de trabajadores fijos. En la muestra, que comprende 1.300 personas de seis paises, hallan diferencias significativas en numerosas variables —como caracteristicas demograficas y del puesto de trabajo, actitudes e inseguridad laboral—, pero no en la satisfaccion vital y el bienestar.Es erroneo considerar que los trabajadores temporales son personas poco cualificadas incapaces de encontrar un empleo fijo; ahora bien, conviene afinar las investigaciones al respecto para perfeccionar las politicas de «flexiseguridad».

ImmunologyRevista Internacional del Trabajo
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CALIDAD Y BIENESTAR EN ORGANIZACIONES DE SERVICIOS: EL PAPEL DEL CLIMA DE SERVICIO Y LA JUSTICIA ORGANIZACIONAL

2014

Este trabajo revisa los avances en la línea de investigación sobre Organizaciones de Servicios desarrollada por el IDOCAL (Instituto de Investigación en Psicología de los RRHH, Desarrollo Organizacional y Calidad de Vida Laboral, Universidad de Valencia), y la incardinación de la misma con la investigación internacional. La investigación realizada tiene como objetivo general el hacer compatible el bienestar del trabajador y su desempeño en términos de calidad de servicio ofrecida al usuario, ello en consonancia con la estrategia de la Unión Europea para salir de la crisis. Las grandes temáticas que se tratan son: la calidad de servicio, el clima de servicio, el bienestar y la justicia organ…

Bienestar en el trabajolcsh:Psychologylcsh:BF1-990Clima de servicioCalidad de servicioJusticia organizacional.Papeles del Psicólogo
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Análisis bibliométrico de la producción científica española en Enfermedades Infecciosas y en Microbiología.

2016

Resumen Introduccion El analisis bibliometrico de la produccion y repercusion de los documentos por areas de conocimiento es un indicador cuantitativo y cualitativo de la actividad investigadora realizada en ese campo. El objetivo de este articulo es conocer la contribucion de las instituciones espanolas a la investigacion en Enfermedades Infecciosas y en Microbiologia en los ultimos anos. Material y metodos Se analizaron los documentos publicados en las revistas incluidas en las categorias «Infectious Diseases» y «Microbiology» de la Web of Science (Science Citation Index Expanded) de la ISI Web of Knowledge desde el ano 2000 al 2013. Resultados En Enfermedades Infecciosas, Espana ocupo la…

0301 basic medicineMicrobiology (medical)03 medical and health sciences0302 clinical medicine030106 microbiology030212 general & internal medicineBibliometric analysis Enfermedades infecciosas España Estudio bibliométrico Infectious diseases Microbiology Microbiología Producción científica Scientific production Spain
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High commitment HR practices, the employment relationship and job performance: A test of a mediation model

2016

Abstract Purpose This study outlines and tests a high commitment model of human resource (HR) practices and its association with outcomes through a path including employee perceptions and attitudes, thereby seeking a new way of opening the so-called ‘black box’ between human resource management (HRM) and performance. Methodology Data were collected through a questionnaire survey with responses from 835 Spanish workers from three sectors (services, education and food manufacture). In order to test hypotheses, we conducted a path analysis. Findings High commitment HR practices were related to employee performance through the mediating effect of perceived organizational support, a fulfilled ps…

Strategy and Management05 social sciences050109 social psychologyAffective events theoryOrganizational commitmentPsychological contractJob performanceHuman resource management0502 economics and business0501 psychology and cognitive sciencesJob satisfactionOperations managementPersonnel psychologyMarketingPsychologyPerceived organizational support050203 business & managementEuropean Management Journal
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Evolution of Cooperation Patterns in Psoriasis Research: Co-Authorship Network Analysis of Papers in Medline (1942–2013)

2015

BackgroundAlthough researchers have worked in collaboration since the origins of modern science and the publication of the first scientific journals in the eighteenth century, this phenomenon has acquired exceptional importance in the last several decades. Since the mid-twentieth century, new knowledge has been generated from within an ever-growing network of investigators, working cooperatively in research groups across countries and institutions. Cooperation is a crucial determinant of academic success.ObjectiveThe aim of the present paper is to analyze the evolution of scientific collaboration at the micro level, with regard to the scientific production generated on psoriasis research.Me…

Biomedical ResearchMEDLINEScienceClosenessInformation DisseminationMEDLINEBiologyBibliometricsBioinformaticsGiant componentSocial NetworkingBetweenness centralityRegional scienceHumansPsoriasisCooperative BehaviorClustering coefficientMultidisciplinarySocial networkInformation Disseminationbusiness.industryQRAuthorshipResearch PersonnelBibliometricsWorkforceMedicinePeriodicals as TopicbusinessResearch ArticlePLOS ONE
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Contribuciones de la Psicología Social al estudio de la satisfacción de los usuarios y consumidores

2000

ResumenEn este trabajo se realiza una revision de las contribuciones realizadas en el ambito de la psicologia social al estudio de la satisfaccion de los usuarios y consumidores. En concreto, se constata que la investigacion se ha realizado predominan temente des de acercamientos cognitivos (confirmacion de expectativas, equidad, atribucion causal) y, en menor medida, en afectivos. Se senalan, asimismo, las principales limitaciones relacionadas con el escaso valor diagnostico de la informacion, la consideracion los atributos inestables de rendimiento de los productos y/o servicios, el estudio de relaciones complejas entre constructos, la utilizacion de medidas agregadas de satisfaccion y el…

Social PsychologyRevista de Psicología Social
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Scientometrics analysis of research activity and collaboration patterns in Chagas cardiomyopathy.

2018

Background Chagas cardiomyopathy is a serious and common complication of Chagas disease. Methods Through bibliometric and Social Network Analysis, we examined patterns of research on Chagas cardiomyopathy, identifying the main countries, authors, research clusters, and topics addressed; and measuring the contribution of different countries. Results We found 1932 documents on Chagas cardiomyopathy in the MEDLINE database. The most common document type was ‘journal article’, accounting for 79.6% of the total (n = 1538), followed by ‘review’ (n = 217, 11.2%). The number of published records increased from 156 in 1980–1984 to 311 in 2010–2014. Only 2.5% were clinical trials. Brazil and the USA …

Chagas diseaseChagas Cardiomyopathymedicine.medical_specialtyBoliviaLatin AmericansMyocarditislcsh:Arctic medicine. Tropical medicinelcsh:RC955-962MEDLINE030231 tropical medicineMEDLINECardiology030204 cardiovascular system & hematologyBibliometricsResearch and Analysis MethodsGeographical locations03 medical and health sciences0302 clinical medicineMedicine and Health SciencesParasitic DiseasesMedicineHumansChagas DiseaseCooperative BehaviorProtozoan Infectionsbusiness.industryResearchlcsh:Public aspects of medicinePublic Health Environmental and Occupational HealthSocial Supportlcsh:RA1-1270ScientometricsSouth AmericaResearch Assessmentmedicine.diseaseTropical DiseasesResearch PersonnelClinical trialInfectious DiseasesClinical researchBibliometricsFamily medicineCitation AnalysisPeople and placesbusinessCardiomyopathiesBrazilResearch ArticleNeglected Tropical DiseasesPLoS Neglected Tropical Diseases
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Is service climate strength beneficial or detrimental for service quality delivery?

2011

This study examines whether climate strength has a direct, moderating, or curvilinear effect in the relationship between service climate and customer service quality perceptions. To this end, we carried out cross-sectional and lagged empirical studies in the Spanish hospitality sector. Our cross-sectional results confirmed that high climate strength in managerial practices fosters a positive impact of managerial practices on customer service quality evaluations. However, other results related to customer orientation of services question the idea that service climate strength is always a precursor of service quality. High climate strength in customer orientation enhanced the negative relatio…

Organizational Behavior and Human Resource ManagementService qualitybusiness.industrymedia_common.quotation_subjectCustomer orientationEmpirical researchNegative relationshipHospitalityPerceptionService climateQuality (business)MarketingbusinessApplied Psychologymedia_commonEuropean Journal of Work and Organizational Psychology
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Psychological Contract Mutuality and Work-related Outcomes: Testing a Mediation Model.

2020

Abstract Psychological contract (PC) describes the labor relationships through the different promises made by the employer towards the employees and the promises made by employees to their employer. PC mutuality is defined as the agreement about whether these promises were actually made. Mutuality is a key element in PC theory. The aim of this study is to test a mediation model of relationships between PC mutuality and work related outcomes, through PC fulfillment. We analyze whether PC mutuality regarding promises made by the employer are significantly related to employees’ affective, attitudinal, and behavioral work-related outcomes, and whether fulfillment of PC promises mediates these r…

AdultEmploymentLinguistics and Languagemedia_common.quotation_subjectOrganizational commitmentContractsPsychological contractModels PsychologicalWork relatedLanguage and LinguisticsJob SatisfactionPerception0502 economics and businessRelevance (law)HumansGeneral PsychologyWork Performancemedia_common05 social sciences050209 industrial relationsOrganizational CultureOrder (business)MediationPersonnel LoyaltyJob satisfactionPsychologySocial psychology050203 business & managementThe Spanish journal of psychology
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Employees' overestimation of functional and relational service quality: A gap analysis

2005

This study extends previous research on gap analysis of service quality by including not only functional service quality but also relational benefits. To this end, a field study was carried out in 36 hotels and 35 restaurants. The samples consisted of 213 employees and 657 customers. A questionnaire format was used to measure both functional and relational service quality, as well as customers' loyalty. When comparing employee and customer perceptions, gaps potentially range from ‘overestimation’ (employees' perceptions are greater than customers' perceptions) to ‘underestimation’ (customers' perceptions are greater than employees' perceptions). In general, the results indicated that the em…

Service (business)Service qualitybusiness.industryStrategy and Managementmedia_common.quotation_subjectGap analysisCustomer relationship managementHospitality industryLoyalty business modelManagement of Technology and InnovationLoyaltyMarketingbusinessConsumer behaviourmedia_commonThe Service Industries Journal
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Dominance and leadership in research activities: Collaboration between countries of differing human development is reflected through authorship order…

2017

Introduction Scientific collaboration is an important mechanism that enables the integration of the least developed countries into research activities. In the present study, we use the order of author signatures and addresses for correspondence in scientific publications as variables to analyze the interactions between countries of very high (VHHD), high (HHD), medium (MHD), and low human development (LHD). Methodology We identified all documents published between 2011 and 2015 in journals included in the Science Citation Index-Expanded categories’ of Tropical Medicine, Infectious Diseases, Parasitology, and Pediatrics. We then classified the countries participating in the publications acco…

ChinaAsiaInternational Cooperationlcsh:MedicineDeveloping country050905 science studiesPediatricsGeographical locations03 medical and health sciences0302 clinical medicineCitation analysisMedicine and Health SciencesRegional scienceHumansMedicinePeer Influence030212 general & internal medicineHuman Development Indexlcsh:ScienceEmerging marketsDeveloping CountriesLeast Developed CountriesPublishingMultidisciplinarybusiness.industryDeveloped Countrieslcsh:R05 social sciencesBiology and Life SciencesSouth AmericaAuthorshipUnited StatesHuman development (humanity)LeadershipInfectious DiseasesSocial DominancePublishingNorth Americalcsh:QParasitologyPeople and places0509 other social sciencesPediatric InfectionsbusinessCitationBrazilResearch ArticlePLOS ONE
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Over-qualification in Young Spanish Workers: A Decade of Research at IDOCAL

2020

Over-Qualification is a common phenomenon in industrialized societies, and it has received increasing interest from social scientists in recent years. The main purpose of this paper is to summarize the main findings obtained from a decade of research on Over-qualification and related topics at IDOCAL (Research Institute on HR Psychology, Organizational Development and Quality of Working Life; University of Valencia). Drawing on extensive surveys of young people entering the labour market and graduates of the University of Valencia, our research team developed a number of contributions on over-qualification and education-related person-job fit. This paper presents an overview of these findin…

lcsh:PsychologyComputingMilieux_THECOMPUTINGPROFESSIONlcsh:BF1-990lcsh:Industrial psychologyover-qualificationcareer successemployabilitylcsh:HF5548.7-5548.85Revista Psicologia
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SOUTH AMERICAN COLLABORATION IN SCIENTIFIC PUBLICATIONS ON LEISHMANIASIS: BIBLIOMETRIC ANALYSIS IN SCOPUS (2000-2011)

2014

Objetivos: Evaluar la producción y la red de colaboración de investigación sobre leishmaniasis en Sudamérica. Métodos: Se realizó un estudio bibliométrico usando la base de datos SCOPUS. La unidad de análisis fueron los artículos originales de investigación publicados desde el año 2000 hasta 2011, realizados sobre leishmaniasis y que incluyeron al menos un autor sudamericano. Se obtuvieron para cada artículo: nombre de la revista, idioma, año de publicación, número de autores, instituciones, países y otras variables. Resultados: 3174 artículos fueron publicados, 2.272 de ellos eran artículos originales. Se identificaron 1.160 firmas institucionales diferentes, 58 países y 398 revistas cient…

lcsh:Arctic medicine. Tropical medicineBibliometric analysislcsh:RC955-962Collaborative networkScopusLibrary scienceCommunity networksBibliometricOriginal researchUnit (housing)Political sciencemedicineHumansBiomedical researchCooperative BehaviorLeishmaniasisLeishmaniaScientific productionLeishmaniasisGeneral MedicineSouth Americamedicine.diseaseDatabases BibliographicNeglected diseasesInfectious DiseasesBibliometricsSouth americanPeriodicals as TopicAnalysisRevista do Instituto de Medicina Tropical de São Paulo
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Areas of research and clinical approaches to the study of liver abscess

2016

AIM To analyze the research activity on liver abscess (LA) and identify the main topic clusters in the area. METHODS We identified all documents using the medical subject heading "LA" indexed in the MEDLINE database between 2001 and 2015. We performed a descriptive bibliometric analysis, characterizing the evolution of scientific activity, the publication types of the documents, the document categories of clinical interest (case reports, clinical trials, evaluation studies, meta-analysis, observational studies, practice guidelines and validation studies) and the geographic distribution of the research. We also carried out an analysis of networks and research clusters in order to identify th…

Chinamedicine.medical_specialtyBiomedical ResearchLiver AbscessTaiwanIndiaBibliometricsDiagnosis Differential03 medical and health sciencesCluster analysis0302 clinical medicineAnti-Infective AgentsJapanRepublic of KoreaHumansMedicine030212 general & internal medicineMexicobusiness.industryIncidenceAmebic abscessEntamoeba histolyticaLiver NeoplasmsScientometricsGastroenterologySubject (documents)General Medicinemedicine.diseaseResearch PersonnelUnited StatesLiver abscessKlebsiella InfectionsClinical trialGeographic distributionLiver Abscess PyogenicBibliometricsPyogenic abscessFamily medicineLiver Abscess Amebic030211 gastroenterology & hepatologyObservational studyRadiologyTomography X-Ray ComputedbusinessMedline databasePublication typesLiver abscessWorld Journal of Gastroenterology
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Linking Organizational Justice to Burnout: Are Men and Women Different?

2005

This study tested the links from organizational justice with burnout and the moderating role of sex in these relationships. A total of 279 contact employees (149 men and 130 women) were surveyed in 59 hotels. A questionnaire was used to measure distributive, procedural, and interactional justice as well as employees' burnout (exhaustion, cynicism, and efficacy). Hierarchical regression models, calculated to test the hypothesized effects, indicated the predominance of procedural justice over distributive and interpersonal with regard to the direct relationships between organizational justice and burnout. Analysis also showed that links from interactional justice with exhaustion and cynicism…

AdultMale05 social sciencesMultilevel modelReproducibility of Results050109 social psychologyProcedural justiceInterpersonal communicationBurnoutOrganizational CultureTest (assessment)CynicismSocial JusticeSurveys and QuestionnairesInteractional justiceOrganizational justice0502 economics and businessHumansFemale050211 marketing0501 psychology and cognitive sciencesPsychologyBurnout ProfessionalSocial psychologyGeneral PsychologyPsychological Reports
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Bibliometric analysis of leishmaniasis research in Medline (1945-2010)

2012

Background Publications are often used as a measure of success of research work. Leishmaniasis is considered endemic in 98 countries, most of which are developing. This article describes a bibliometric review of the literature on leishmaniasis research indexed in PubMed during a 66-year period. Methods Medline was used via the PubMed online service of the US National Library of Medicine. The search strategy was Leishmania [MeSH] or leishmaniasis [MeSH] from 1 January 1945 until 31 December 2010. Neither language nor document type restrictions were employed. Results A total of 20,780 references were retrieved. The number of publications increased steadily over time, with 3,380 publications f…

medicine.medical_specialtyPubMedBibliometric analysisAsiaBiomedical ResearchDiffuse cutaneous leishmaniasisMEDLINEOceaniaBibliometryMEDLINEBibliometricsLeishmaniasis cutaneousDiffuse cutaneous LeishmaniasismedicineAnimalsHumansLeishmaniasis visceralLeishmaniasisLeishmaniasis mucocutaneousPublishingLeishmaniaTraditional medicinebusiness.industryResearchScientific productionLeishmaniasismedicine.diseaseUnited StatesEuropeLatin AmericaInfectious DiseasesMappingBibliometricsFamily medicineAfricaNorth AmericaParasitologyPeriodicals as TopicbusinessScientific productionBrazilParasites & Vectors
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Linking Employees’ Extra-Role Efforts to Customer Satisfaction

2017

Abstract. Our main goal was to test the moderating role of customer complaints (“presence” vs. “absence”) in the links from extra-role customer service (ERCS) to customer satisfaction. To this end, we conducted two independent survey studies in two service settings: hotels and service-centers for individuals with intellectual disability. A total of 571 hotel customers and 876 legal guardians of individuals with intellectual disability participated in the studies. We found that the magnitude of the relationship between ERCS and customer satisfaction was higher for presence of complaints than for absence in both service settings. Results are discussed in terms of compensation-seeking, recipr…

Service (business)Customer delightService qualityCustomer retentionSociology and Political ScienceSocial Psychology05 social sciencesService level objective050109 social psychologyCustomer advocacyArts and Humanities (miscellaneous)0502 economics and businessCustomer reference program050211 marketing0501 psychology and cognitive sciencesCustomer satisfactionMarketingPsychologySocial psychologyGeneral PsychologySocial Psychology
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Clinical and epidemiological characteristics of pyogenic liver abscess in people 65 years or older versus people under 65: a retrospective study

2017

Abstract Background To analyse the clinical, epidemiological, microbiological and prognostic differences of pyogenic liver abscess (PLA) in older (≥ 65 years of age) versus younger patients (< 65 years). Methods Multicentre, retrospective cohort study in all patients with PLA admitted to two Spanish hospitals from January 2000 to January 2014. Cases were divided into two age groups (< 65 years and ≥65 years) for comparison of clinical, epidemiological and microbiological characteristics as well as treatment. Results Of 98 patients analysed, 40 patients were younger than 65, and 58 were aged 65 or older. Significant associations in the older group were found with female sex (adjusted odds ra…

AdultMalemedicine.medical_specialtyEpidemiologylcsh:GeriatricsChronic liver diseaseMicrobiologyBiliary diseaseCohort Studies03 medical and health sciencesYoung Adult0302 clinical medicineInternal medicineEpidemiologymedicineEscherichia coliHumansMortalityEscherichia coli InfectionsAgedRetrospective StudiesPyogenic liver abscessAged 80 and overbusiness.industryIncidence (epidemiology)IncidenceAge FactorsRetrospective cohort studyOdds ratioPyogenicMiddle Agedmedicine.diseasePrognosisSurgeryLiver abscesslcsh:RC952-954.6Liver Abscess Pyogenic030220 oncology & carcinogenesis030211 gastroenterology & hepatologyFemaleGeriatrics and GerontologybusinessLiver abscessResearch ArticleBMC Geriatrics
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How high-commitment HRM relates to PC violation and outcomes: The mediating role of supervisor support and PC fulfilment at individual and organizati…

2020

Abstract Psychological contract (PC) constitutes a theoretical framework for; explaining labor relationships, and it has been considered as a; mediation step between structural variables and processes and work and; organizational outcomes. Whereas PC (un)fulfillment; showed consistent relationships with variables such as job satisfaction, organizational commitment, performance, or absenteeism, the effects of PC; violation (emotional answers that develop after perceptions of PC; breach) have been less investigated. In addition, structural antecedents; of PC constructs had included Human Resources (HR) practices. This paper aims to extend; research on PC and its role as a mediator between HR …

Mediation (statistics)Supervisorbusiness.industryStrategy and Management05 social sciencesOrganizational commitmentPsychological contract0502 economics and businessSick leaveAbsenteeism050211 marketingJob satisfactionPsychologyHuman resourcesbusinessSocial psychology050203 business & managementEuropean Management Journal
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The Moderating Role of Performance in the Link From Interactional Justice Climate to Mutual Trust Between Managers and Team Members.

2016

The main goal of this study was to examine the interaction between team members’ performance and interactional justice climate in predicting mutual trust between managers and team members. A total of 93 small centers devoted to the attention of people with intellectual disability participated in the study. In each center, the manager ( N = 93) and a group of team members ( N = 746) were surveyed. On average, team members were 36.2 years old ( SD = 9.3), whereas managers were 41.2 years old ( SD = 8.8). The interaction between interactional justice climate and performance was statistically significant. Team members’ performance strengthened the link from interactional justice climate to mut…

Team compositionAdultMale05 social sciences050109 social psychologyPsychological safetyMiddle AgedTrustOrganizational CultureLeadershipInteractional justice0502 economics and businessHumans0501 psychology and cognitive sciencesInterpersonal RelationsPsychologySocial psychology050203 business & managementGeneral PsychologyWork PerformancePsychological reports
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Organizational justice and extrarole customer service: The mediating role of well-being at work

2008

The purpose of this article is to propose and test a model of extrarole customer service (ERCS). We propose that organizational justice (distributive, procedural, interpersonal, and informational) promotes well-being at work (low burnout and high engagement). Well-being at work, in turn, engenders more effective ERCS. Thus, well-being at work is considered a mediator of the relationships from organizational justice to ERCS. This fully mediated model was compared to an alternative fully direct model. The sample consisted of 317 contact employees who were working in the Spanish service sector. The results of structural equation modelling supported the importance of the mediating role of the p…

Organizational Behavior and Human Resource Managementbusiness.industryInterpersonal communicationBurnoutStructural equation modelingTest (assessment)Work (electrical)Organizational justiceWell-beingPsychologybusinessTertiary sector of the economySocial psychologyApplied PsychologyEuropean Journal of Work and Organizational Psychology
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Job attitudes, behaviours and well-being among different types of temporary workers in Europe and Israel

2011

Applying an innovative typology based on preference for temporary em- ployment and perceived employability, the authors empirically examine four types of temporary workers (and a group of permanent workers for comparison). In a sample of 1,300 employees from six countries, they find significant differences between the four types on a broad set of variables - including demographic and job characteristics, attitude and insecurity - but not in life satisfaction and well-being. They conclude with an argument against the equation of temporary employment with low-skilled workers unable to find a permanent job, stressing the valuable implications of more sensitive research for policy-making on fle…

Organizational Behavior and Human Resource ManagementLabour economicsManagement of Technology and InnovationStrategy and ManagementWell-beingWorkforceAgency (sociology)Life satisfactionJob attitudeBusinessEmployabilityEmployment contractFlexicurityInternational Labour Review
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Perceived Reciprocity and Well-Being at Work in Non-Professional Employees: Fairness or Self-Interest?

2012

This article assesses the links between non-professional employees' perceptions of reciprocity in their relationships with their supervisors and the positive and negative sides of employees' well-being at work: burnout and engagement. Two hypotheses were explored. First, the fairness hypothesis assumes a curvilinear relationship where balanced reciprocity (when the person perceives that there is equilibrium between his/her efforts and the benefits he/she receives) presents the highest level of well-being. Second, the self-interest hypothesis proposes a linear pattern where over-benefitted situations for employees (when the person perceives that he/she is receiving more than he/she deserves)…

Multilevel modelOrganizational cultureSample (statistics)General MedicineBurnoutPsychiatry and Mental healthClinical PsychologyInterpersonal relationshipWell-beingJob satisfactionPsychologySocial psychologyApplied PsychologyReciprocity (cultural anthropology)Stress and Health
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Redes de colaboración y autorías científicas sobre la enfermedad de Chagas: análisis de las publicaciones indexadas en PubMed (1940-2009)

2012

Chagas disease is a chronic, tropical, parasitic disease, endemic throughout Latin America. The large-scale migration of populations has increased the geographic distribution of the disease and cases have been observed in many other countries around the world. To strengthen the critical mass of knowledge generated in different countries, it is essential to promote cooperative and translational research initiatives. We analyzed authorship of scientific documents on Chagas disease indexed in the Medline database from 1940 to 2009. Bibliometrics was used to analyze the evolution of collaboration patterns. A Social Network Analysis was carried out to identify the main research groups in the are…

GerontologyChagas diseaseCooperative behaviorLatin Americanslcsh:Arctic medicine. Tropical medicinelcsh:RC955-962MEDLINEMEDLINETranslational researchDiseaseBibliometricsResearch areasResearch groupsCritical mass (sociodynamics)Regional scienceMedicineHumansChagas DiseaseCooperative BehaviorSocial network analysisbusiness.industryResearchGeneral Medicinemedicine.diseaseAuthorshipInfectious DiseasesBibliometricsParasitic diseaseNetwork analysisbusinessRevista do Instituto de Medicina Tropical de Sao Paulo
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Mapping of Chagas disease research: analysis of publications in the period between 1940 and 2009

2011

INTRODUCTION: Publications are often used as a measure of success in research work. Chagas disease occurs in Central and Southern America. However, during the past years, the disease has been occurring outside Latin America due to migration from endemic zones. This article describes a bibliometric review of the literature on Chagas disease research indexed in PubMed during a 70-year period. METHODS: Medline was used via the PubMed online service of the U.S. National Library of Medicine from 1940 to 2009. The search strategy was: Chagas disease [MeSH] OR Trypanosoma cruzi [MeSH]. RESULTS: A total of 13,989 references were retrieved. The number of publications increased steadily over time fro…

Microbiology (medical)Chagas diseaseChagas diseaselcsh:Arctic medicine. Tropical medicinelcsh:RC955-962Trypanosoma cruziBibliometryBiologyMapeamentoDoença de ChagasBibliometriaparasitic diseasesmedicineHumansChagas DiseaseProdução científicaResearchScientific productionmedicine.diseaseInfectious DiseasesMappingBibliometricsTripanossomíase AmericanaParasitologyAmericasPeriodicals as TopicHumanitiesScientific productionAmerican trypanosomiasisRevista da Sociedade Brasileira de Medicina Tropical
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Relationships Between Organizational Justice and Burnout at the Work-Unit Level.

2005

Relationships between organizational justice and well-being are traditionally investigated at the individual level. This article extends previous efforts by testing such relationships at the work-unit level. Three corridors of influence were examined. First, the level (work units’ average scores) of justice is related to the level of burnout. Second, justice climate strength (level of agreement among work-unit members) moderates the predictability of the level of burnout. Third, justice strength is related to burnout strength. The authors interviewed 324 contact employees from 108 work units in 59 service organizations. Findings showed the predominance of interactional justice over distribu…

Applied psychologyGeneral MedicineProcedural justiceBurnoutOrganisation climateGeneral Business Management and AccountingEducationOrganizational behaviorOrganizational justiceInteractional justiceJustice (ethics)Occupational stressPsychologyGeneral PsychologyApplied PsychologyInternational Journal of Stress Management
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Evolution of coauthorship networks: worldwide scientific production on leishmaniasis.

2013

Introduction Collaboration is one of the defining features of contemporary scientific research, and it is particularly important with regard to neglected diseases that primarily affect developing countries. Methods The present study has identified publications on leishmaniasis in the Medline database from 1945 to 2010, analyzing them according to bibliometric indicators and statistics from social network analysis. Examining aspects such as scientific production, diachronic evolution, and collaboration and configuration of the research groups in the field, we have considered the different types of Leishmania studied and the institutional affiliation and nationality of the authors. Results Se…

Microbiology (medical)lcsh:Arctic medicine. Tropical medicineBiomedical ResearchScientific network evolutionlcsh:RC955-962International CooperationMEDLINEDeveloping countryBibliometricsEnvironmental protectionRegional scienceMedicineHumansSocial network analysisLeishmaniasisbusiness.industryCoauthorship networkScientific productionLeishmaniasismedicine.diseaseAuthorshipInfectious DiseasesInterinstitutional RelationsScientific collaborationBibliometricsNationalityParasitologyPeriodicals as TopicbusinessMedline databaseSocial Network AnalysisRevista da Sociedade Brasileira de Medicina Tropical
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Antecedent variables of innovation behaviors in organizations: Differences between men and women

2016

Abstract Introduction Relevance of innovation behaviors for organizational success led to study its main individual, job-related and organizational antecedents. Moreover, research on differences in innovation between men and women showed inconclusive results. Ambidexterity (Bledow, Frese, Anderson, Erez, & Farr, 2009) and Zhou and Hoever (2014) call for combining contextual and personal characteristics in innovation research suggest that pathways and variables leading to innovation between men and women could be different. Objective(s) This study aims to analyze if men and women differ in the main antecedents for innovative behaviors. Thus, a moderating effect of gender on the relationship …

media_common.quotation_subject05 social sciencesMultilevel model050109 social psychologyProactivityOrganizational commitmentSocial supportPromotion (rank)Transformational leadershipPolitical science0502 economics and businessPersonality0501 psychology and cognitive sciencesEmpowermentSocial psychology050203 business & managementApplied Psychologymedia_commonEuropean Review of Applied Psychology
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TOP WOMAN: Identifying barriers to women's access to management

2022

Abstract Despite some recent advances, women face more difficulties in accessing management positions. Previous research analyzed several types of barriers contributing to the maintenance of the glass ceiling, including factors such as gender stereotypes, difficulties in work–family balance, human resource policies, difficulties in accessing networks, organizational culture, and higher demands for women to demonstrate their value. The perception of the gender barriers can be different or may have a different value depending on the characteristics of specific organizations, teams, jobs, and employees. In this study, we develop the scale “TOP WOMAN” (Testing the Obstacles to Promotion of WOme…

Glass ceilingPerformance appraisalbusiness.industryStrategy and ManagementBest practicemedia_common.quotation_subject05 social sciencesOrganizational culturePublic relationsPromotion (rank)Scale (social sciences)0502 economics and business050211 marketingHuman resourcesbusinessPsychology050203 business & managementHuman resource policiesmedia_commonEuropean Management Journal
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Inspiriting Innovation: The Effects of Leader-Member Exchange (LMX) on Innovative Behavior as Mediated by Mindfulness and Work Engagement

2021

Continuous innovation has become a key to gaining a sustainable competitive advantage for organizations in the 21st century. By focusing on the underlying mechanisms (i.e., mindfulness and work engagement) by which it works, this study addresses the quality of leader–member relationships and their relevance for innovation in the workplace. Using a sample of 210 employees from 17 Spanish companies, a two-wave longitudinal design evaluated the mediational roles of mindfulness and engagement between leader–member exchange (LMX) quality and innovative work behavior (IWB) in an organizational context. Over the course of a year, two questionnaires were administered to measure LMX quality, mindful…

work engagementKnowledge managementMindfulnessleader–member exchangemindfulnessWork behaviormedia_common.quotation_subjectGeography Planning and DevelopmentTJ807-830Management Monitoring Policy and LawTD194-195Competitive advantage050105 experimental psychologyStructural equation modelingRenewable energy sourcesinnovative work behavior0502 economics and business0501 psychology and cognitive sciencesQuality (business)GE1-350media_commonEnvironmental effects of industries and plantsRenewable Energy Sustainability and the Environmentbusiness.industryWork engagement05 social sciencesBuilding and ConstructionCompetitor analysisEnvironmental sciencesMediationbusinessPsychology050203 business & managementSustainability
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HUMAN T-LYMPHOTROPIC VIRUS 1 (HTLV-1) AND HUMAN T-LYMPHOTROPIC VIRUS 2 (HTLV-2): GEOGRAPHICAL RESEARCH TRENDS AND COLLABORATION NETWORKS (1989-2012)

2016

Publications are often used as a measure of research work success. Human T-lymphotropic virus (HTLV) type 1 and 2 are human retroviruses, which were discovered in the early 1980s, and it is estimated that 15-20 million people are infected worldwide. This article describes a bibliometric review and a coauthorship network analysis of literature on HTLV indexed in PubMed in a 24-year period. A total of 7,564 documents were retrieved, showing a decrease in the number of documents from 1996 to 2007. HTLV manuscripts were published in 1,074 journals. Japan and USA were the countries with the highest contribution in this field (61%) followed by France (8%). Production ranking changed when the numb…

0301 basic medicineResearch groupsBiomedical Researchlcsh:Arctic medicine. Tropical medicinelcsh:RC955-962030231 tropical medicinePopulationBibliometricsGlobal HealthGross domestic product03 medical and health sciences0302 clinical medicineHuman T-lymphotropic virus (HTLV)Global healthMedicineHumansCooperative BehaviorSocioeconomicseducationeducation.field_of_studyHuman T-lymphotropic virus 1biologyGeographybusiness.industryHuman T-lymphotropic virus 2Tropical spastic paraparesisGeneral Medicinebiology.organism_classificationHTLV-I InfectionsT cell leukemia/lymphoma030104 developmental biologyInfectious DiseasesGross national incomeBibliometricsHuman T-lymphotropic virus 1Human T-lymphotropic virus 2ImmunologyOriginal ArticlePeriodicals as TopicbusinessResearch collaboration
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Efecto de las características del puesto de trabajo sobre la satisfacción, el compromiso y el absentismo en organizaciones sanitarias

2000

El presente estudio parte del Modelo de Características del Puesto (JCM, Hackman y Oldham, 1980). En una muestra de 932 trabajadores de diferentes puestos de trabajo del Servicio Valenciano de Salud, se analiza la capacidad predictora de cinco características del puesto de trabajo (variedad, identidad de tareas, significación de tareas, autonomía y feedback del puesto) y del potencial motivador del puesto de trabajo (MPS, calculado a partir del Job Diagnostic Survey) sobre la satisfacción laboral, el compromiso organizacional y el absentismo. Asimismo, se estudia si las variables competencia en el puesto y necesidad de crecimiento personal ejercen un efecto modulador de las relaciones entre…

Estrès laboral
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